Careers

Become Our Newest Team Member

Customer Service Representative (Job ID CSR203)

This role will be responsible for providing customer service in support of multiple product lines by using excellent in-depth knowledge of company products and processes as well as communicating effectively with team members and clients.

JOB RESPONSIBILITIES:

  • Handle inbound and outbound email and phone traffic.
  • Enter and update customer contact notes and information.
  • Provide solutions to customer inquiries.
  • Generate price quotations.
  • Provide technical sales support and product consulting to customers.
  • Support the sales department.
  • Track orders with the production department.
  • Ensure orders are correct and match client quotations.
  • Other duties, as assigned.

JOB REQUIREMENTS:

  • Minimum AA Degree or High School diploma.
  • Technical or engineering background preferred.
  • Results oriented, self-starter with a strong work ethic.
  • Superior customer relationship skills.
  • Excellent written and verbal communication skills.
  • Detail oriented and organized.
  • The ability to manage multiple tasks simultaneously.
  • Professional appearance, attitude, and dependable.
  • Computer literacy with knowledge of Microsoft Word and Excel.
  • Prefer individuals with a technical/engineering background, but not necessary.
  • Strong work ethic and integrity.
  • No smokers, please.

BENEFITS:

  • Comprehensive medical and dental benefits.
  • Career growth opportunities.
  • Friendly work environment.
  • Paid vacation/holidays.

Job Type: Full-time

Salary will depend on experience.

 


Inside Sales Representative (Job ID ISR201)

The Inside Sales Representative will have direct contact with both customers, vendors and internal departments, ensuring the highest level of service.

JOB RESPONSIBILITIES:

  • Interact with customers, vendors, and internal production department to complete sales orders.
  • Responsible for the ordering process that includes quotations and order verification.
  • Maintain organized records.
  • Provide technical sales support and product consulting to customers.
  • Directly support business development efforts to cultivate and grow the customer base.
  • Support efforts to exceed sales goals, increase market share and improve customer satisfaction.
  • Other duties, as assigned.

JOB REQUIREMENTS:

  • Minimum AA Degree or High School diploma.
  • Technical or engineering background preferred.
  • Proficient at MS Office skills (Excel and Word).
  • Positive attitude, service-oriented, self-motivated, and willing to receive direction.
  • Detail-oriented, organized and analytical.
  • Excellent verbal and written communication skills.
  • Professional appearance, attitude, and dependable.
  • Relationship-building abilities with both customers and co-workers.
  • Strong work ethic and integrity.
  • No smokers, please.

BENEFITS:

  • Comprehensive medical and dental benefits.
  • Career growth opportunities.
  • Friendly work environment.
  • Paid vacation/holidays.

Job Type: Full-time

Experience:

  • Inside sales or customer service: bachelors degree or 3-5 years of experience.

Salary will depend on experience.


Field Sales Representatives (Job ID FSR202), Select Locations

The Sales Representative will contribute to the growth of the company through new client acquisition and increased sales of existing customers. Responsibilities include cold calling, visiting clients, attending trade shows, presenting price quotations, negotiating contracts and purchase orders, providing customers with technical assistance, and the ability to operate as an applications engineer when required. Other responsibilities include generating sales reports, creating forecasts, and providing management with competitive information.


Silicon Molder (Job ID SM101)

This position is responsible for creating silicone molds that are used for urethane castings. The position reports to the Molding Supervisor. Individuals with industry experience are preferred. We’ll train candidates with the proper aptitude. Candidates must know simple arithmetic and be able to use calipers and height gauges. Must be in good physical shape and able to lift up to 50 lbs.


Urethane Casting Technician (Job ID UCT102)

This position is responsible for mixing liquid plastics and injecting them into silicon molds, in addition to de-flashing castings. This position reports to the Molding Supervisor. Candidates must follow direction, be detail oriented, have good eye-to-hand coordination, be safety conscious, and able to lift up to 50 lbs.


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Need Assistance?

Contact us at: 805.485.7234 or sales@rapid-products.com

2240 Celsius Avenue, Unit D
Oxnard, CA 93030